Payment Terms:

INTELLITEC, Inc. sells quality network hardware, test equipment and semiconductor components at the lowest possible cost. We accept VISA/MC/AMEX and ship COD bank or cashiers check only. Net terms are FULL AMOUNT OF INVOICE DUE UPON RECEIPT OF GOODS.

Customers and Quotes:

We can provide you with an accurate and cost effective quote via phone, fax, or e-mail. Quotes and actual price/availability/delivery on all equipment may vary slightly due to time elapsed between the quote and the purchase, including market supply/demand conditions, inventory status and equipment's internal configuration. All equipment is subject to prior sale.

Purchase Orders:

Due to the complex nature of the networking business, we require one PO per order from our customers. No order can be processed without a PO. When the order is processed, a sales invoice is generated and faxed or e-mailed to the customer. It is the responsibility of the customer to insure the accuracy of the order by carefully reviewing the information on the invoice.

Order Cancellation:

Orders once placed may not be canceled without good cause. It is our company policy not to do business with customers who cancel orders without good cause, refuse to accept delivery, do not pay as agreed or stop-payment on a check written to us for payment of goods/services.

Returns and Exchanges:

Product cannot be returned or exchanged unless it is damaged or otherwise does not meet specification as described on the PO. Most products are subject to a 20% restocking fee.

Completeness:

Each box contains a PACKING SLIP indicating what is in the box. It is the customer's responsibility to check the items received against the packing slip, and notify INTELLITEC INC regarding discrepancies immediately upon receipt of the equipment.

Packagings:

Intellitec will package items adequately for shipping to protect the equipment during normal shipping and handling. In the event the item arrives damaged, it is the responsibility of the customer to immediately notify the carrier regarding the damaged items. Intellitec will use its best efforts to work with the customer and the shipping company to resolve the issue as quicklyn as possible.

Shipping:

We ship via FED-EX or UPS in accordance with the customer’s request or “best way” at our sole discretion.

Sales Tax:

CA customers are subject to the sales tax rate per their region. Tax exempt organizations must provide us with their resale number when placing an order or will be charged sales tax.

Condition/Warranty/Exchange:

We sell used, unused in original box, and new equipment. Used products carry a 30-day warranty, with one year warranties available. Warranty covers Dead On Arrival equipment or equipment failing to perform to manufacturers specifications. Warranty does not cover misuse and/or damage due to improper installation and/or operation of the equipment. No item can be returned without prior authorization. We will repair, exchange, or refund the equipment under warranty within 5 working days after its receipt at our warehouse. All equipment is subject to prior sale.